Privacy Policy

Chirayu Hospital values your privacy and we are committed to protect the confidential information shared by the user against any unauthorized access or disclosure of information. The Privacy Policy describes the collection, use, and disclosure information that we obtain from our website visitors, the users of our mobile application, and other services that are exclusively available through our website. It also explains how you may make a complaint about a breach of privacy legislation. This Privacy Policy will be reviewed from time to time and necessary changes to the policy, processes, and systems in relation to how we handle your personal information can be made. We will update this Privacy Policy to reflect any changes. Those changes will be available on our website and in the practice. By using our services and the website, you agree to the terms and conditions of this privacy policy.

Type of information collected by us

We only collect information that is required and assists in providing the best medical care and treatment to the patients. Such information may include your name, address, gender, family history, gender, contact details, and information related to debit/ credit card for making payment for an online appointment booking. The information might be stored on our system including the related medical records for future reference. In addition to this, information can be collected personally wherever possible from various sources such as in writing, over the phone, in person, over mail whenever you interact with us online. Moreover, we will be maintaining these records for a specific period as required by law.

Maintaining Data Quality and Security

We will take all necessary steps to ensure that the information collected by us is accurate, complete, relevant, and up to date. The staff of Chirayu Hospital for this purpose will confirm that the contact details provided are correct whenever you will attend a consultation with our doctors. In case information stored with us is incomplete or inaccurate, we request you to cooperate with us by providing complete up-to-date information via online or offline mode. For online consultation, we request you to have a strong password for preventing unauthorized access. While using a website or mobile application, we recommend you always log out after each session. Further, we use electronic data encryption that is helpful in data protection both online and offline.

Use and Disclosure of Information

The information collected will be disclosed for the purposes directly related to provide the necessary care and treatment. The disclosure of information will allow the users to access the diverse services offered by Chirayu Hospital. But there might be circumstances where we need to disclose the information as per the legal requirements to third parties. For instance, the court of law, tribunals, etc. The information can also be shared with third parties for research-related purposes.

Consent to Privacy Policy

The privacy policy is part of the terms of website use and by using the website, users agree to all such terms and conditions as provided in the privacy policy. In case of any grievances of issues regarding the same, these will be addressed in a time-bound manner. Chirayu Hospital reserves the right regarding the handling of personal information and we ensure that the information will be used to improve the quality of services in the future.